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Our Commitment to Your Privacy

1. Commitment to Privacy


CancunATVs.com ("The Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, protect, and handle your personal data when you use our website cancunatvs.com (the "Site") or our services.


2. Data Controller


XPECTATIVE TRAVEL S.R.L. de C.V. with its registered address at AV Yaxchilan SM 22 MZ 22, Manzana Y 47 Lote 45-INT D, 77500 Cancún, Q.R., is the party responsible (Data Controller) for the processing of your personal data in accordance with Mexico's Ley Federal de Protección de Datos Personales en Posesión de Particulares (Federal Law on Protection of Personal Data Held by Private Parties).[3]


3. Information We Collect


We collect personal data that you voluntarily provide when you make a reservation or contact us. This may include your full name, email address, phone number, nationality, and payment information (processed securely by our third-party payment gateways). We may also automatically collect non-personal information such as your IP address and browsing behavior through the use of cookies.[1, 3]


4. Use of Your Information


Your personal data is used for the following essential purposes [3]:



  • To process and confirm your reservation.

  • To facilitate payment for our Services.

  • To communicate with you regarding your booking.

  • To provide the Services you have purchased.



We may also use your contact information for non-essential purposes, such as sending you marketing communications about promotions or new tours. You may opt-out of these communications at any time by clicking the "unsubscribe" link in any marketing email.


5. Data Security and Third-Party Sharing


We implement appropriate security measures, such as Secure Socket Layer (SSL) technology, to protect your personal data.[2] We do not sell, trade, or lease your personal information to outside parties. We only share your data with trusted third parties who are essential to providing our Services, such as our payment processors (e.g., Stripe, PayPal), who are bound by their own privacy policies.[3] We may disclose your information when required by law or a competent legal authority.[3]


6. Cookies


Our Site uses "cookies" to enhance your user experience. Cookies are small files placed on your computer's hard drive that help us analyze web traffic and improve our Site.[1] You may choose to accept or decline cookies through your browser settings.[3]


7. Your Data Protection Rights (ARCO Rights)


Under Mexican law, you have the right to Access your personal data; to Rectify it if it is inaccurate or incomplete; to Cancel it (request its deletion); or to Oppose its use for specific purposes. To exercise these ARCO rights, please submit a written request to our official contact email address.[3]


8. Contact Information


For any questions related to this Privacy Policy, please contact us at:


Email: webmaster@cancunatvs.com XPECTATIVE TRAVEL S.R.L. de C.V. AV Yaxchilan SM 22 MZ 22, Manzana Y 47 Lote 45-INT D, 77500 Cancún, Q.R.